Hiretic

Hiretic, based in the US, specializes in customer experience outsourcing solutions, connecting businesses with qualified service professionals from emerging markets to enhance customer engagement and streamline operations. Hiretic is a customer experience outsourcing company founded in 2025, headquartered in Burlington, US. The company raised USD 4. 5 million in Seed funding on July 17, 2025, led by Neo Capital.

Hiretic specializes in providing customer experience outsourcing solutions tailored to various businesses, connecting them with qualified professionals from emerging markets. Their offerings include Real-Time Support for live chat and voice, Inbox Support covering email and ticketing, and Specialized Support for technical issues and CRM management. These services aim to enhance customer engagement and operational efficiency, serving startups, scale-ups, and businesses in industries like SaaS, e-commerce, and fintech across the US, Canada, UK, and Australia. Hiretic's revenue model offers flexible pricing plans for clients, including startups and medium-sized enterprises, through service agreements for ongoing support or project-based partnerships.

The pricing varies based on the scope of work and complexity of tasks, ensuring tailored solutions for business growth. The company provides trained customer experience agents from countries such as India, Ghana, and the Philippines, positioning itself competitively in the outsourcing market. In July 2025, Hiretic raised USD 4. 5 million in Seed funding, which will be utilized to enhance its technology platform, expand into new talent markets, and establish partnerships with education and workforce organizations.

The company plans to launch new products to improve service offerings and aims to enter additional markets to diversify its customer base.