HighPoint Global LLC

Highpoint Global delivers specialized IT and customer experience solutions for federal government agencies, focusing on enhancing operational efficiency and improving citizen engagement through agile methodology and innovative software development. Founded in 2006 in Indianapolis, US, Highpoint Global specializes in IT and customer experience solutions for federal government entities. The company was co-founded by Ben Lanius and Lanny Cardow, with Ben Lanius currently serving as CEO. Highpoint has closed one significant deal as of October 1, 2017, when MVC Capital invested in the firm, with financial terms undisclosed.

HighPoint Digital, Inc. specializes in delivering advanced IT and customer experience solutions tailored specifically for federal government agencies. The company’s core offerings include Information Technology services, contact center support, agile application development, data services, and training solutions. These services are designed to improve citizen engagement, streamline operations, and provide efficient digital interactions with various federal systems, impacting millions of end users across the United States, including Medicare beneficiaries, military personnel, and citizens accessing federal banking and regulatory systems.

HighPoint Digital generates revenue primarily through contracts and partnerships with federal government agencies, where it provides IT and customer experience solutions. Revenue is derived from service agreements that may involve fixed-price contracts or time-and-materials arrangements based on project scope and duration. The company employs a well-defined pricing strategy for its services, which allows agencies to select tailored solutions that meet their specific needs while ensuring high-quality outcomes and adherence to service level agreements. Highpoint plans to launch new products designed for enhanced digital interactions and improved operational efficiency in federal services.

The company is targeting expansion into additional federal agencies and specific regions by 2025. The recent investment from MVC Capital in October 2017 is expected to support these initiatives, although details on the specific allocation of funds have not been disclosed.