Hayes Inc

Hayes Inc is a healthcare operations software company specializing in provider data management solutions that streamline processes for healthcare organizations, enhancing efficiency and compliance across the industry. Founded in 1989 in Lansdale, US, Hayes Inc provides healthcare software solutions. In November 2017, the company was acquired by TractManager, Inc. , a subsidiary of Arsenal Capital Partners.

The firm has executed one deal to date. Hayes Inc offers a suite of enterprise healthcare operations software designed to optimize various processes within healthcare organizations. Their flagship product, the symplr Operations Platform, delivers comprehensive provider data management, credentialing software, clinical communication tools, and physician scheduling, enhancing operational performance and patient care. The platform is utilized by over 400 payers across the United States, catering to a diverse client base including hospitals and health systems, aiming to unify operations into a secure, connected system.

Hayes Inc generates revenue through a subscription-based model, providing ongoing access to its healthcare operations software and services. Clients enter contractual agreements for the symplr Operations Platform, which includes tools for credentialing and compliance tracking. Pricing reflects the specific demands of healthcare organizations, ensuring they can effectively manage resources and comply with regulations. Following its acquisition in November 2017, Hayes Inc aims to expand its product offerings and enhance market presence.

The company is currently developing new features for the symplr Operations Platform, with plans to launch updates by late 2023. Additionally, Hayes Inc is targeting expansion into the Southeast and Midwest regions of the US by 2024, leveraging recent funding to support product development and market entry initiatives.