Guest Suite

Guest Suite is a technology company focused on providing local marketing tools that enhance online reputations and customer engagement through review management and customer feedback solutions. Founded in 2016, Guest Suite is headquartered in Nantes, France. The company specializes in local marketing solutions that help businesses manage their online reputations through comprehensive review and feedback management. Guest Suite has raised a total of EUR 1.

50 mn in funding across several rounds, with the most recent round completed in March 2020, led by Xplore and including participation from SWEN Capital Partners. The founder's history is not detailed in the available information. Guest Suite offers a comprehensive suite of local marketing tools that enhance businesses' online reputations and customer engagement. Their core product focuses on review management, enabling companies to collect, manage, and respond to customer reviews on over 27 platforms, including Google My Business.

The platform features automated responses powered by artificial intelligence, ensuring businesses achieve a 100% response rate to customer feedback. Additionally, Guest Suite provides customizable customer satisfaction surveys and helps optimize online presence for local SEO across various directories. Serving a diverse clientele across sectors such as retail, tourism, real estate, and personal services, Guest Suite primarily operates within the European market. In 2020, Guest Suite reported a revenue of EUR 2,104,149.

40, with an EBITDA of EUR -622,485. 30 for the same year. In March 2020, Guest Suite raised EUR 1. 50 mn in venture funding, which will be utilized to enhance product offerings and expand market reach.

The company is expected to launch new features aimed at improving customer engagement and streamlining online reputation management. Additionally, Guest Suite is exploring opportunities to expand into new markets across Europe, aiming for a broader customer base by the end of 2021.