Giftpro Limited

Giftpro Limited is an eCommerce platform specializing in the hospitality sector, offering services for personalized gift vouchers, merchandise, and event ticket management, enhancing customer engagement for businesses. Giftpro Limited, founded in 2014 in Hampshire, UK, operates as an independent company. The firm was acquired by ClearCourse Partnership LLP on December 9, 2019. Mitesh Maniar serves as the CEO.

The company has executed one deal to date. Giftpro provides a comprehensive eCommerce platform designed for hospitality brands, enabling the sale of personalized gift vouchers, merchandise, and event tickets. Their solutions allow businesses to create and manage redeemable gift vouchers rapidly, thereby enhancing customer experience. The platform also facilitates merchandising of various items, including cookbooks and spa products, and allows for organized management of digital and physical event tickets.

This service is utilized by a diverse clientele, including hotels, restaurants, and event organizers, primarily in the UK and European markets. In the most recent fiscal year 2023, Giftpro reported a revenue of USD 108. 63 mn, with an EBITDA of USD -16. 42 mn.

The company operates on a subscription-based revenue model, generating income from access to their platform and transaction fees from sales. This allows clients to manage their sales efficiently through a centralized admin area, facilitating the sale of gift vouchers, event tickets, or merchandise through a seamless online process. Giftpro plans to enhance its product offerings by launching new features and updates to its platform, although specific details on release dates are not disclosed. The company is focusing on expanding into broader European markets, targeting increased brand presence and user adoption by the end of 2023.

The funding from the acquisition by ClearCourse Partnership LLP will support initiatives aimed at product development and market expansion.