GetVocal AI

GetVocal AI, based in Paris, France, specializes in advanced Conversational AI technologies designed to enhance customer interactions through a unique blend of human oversight and artificial intelligence. Founded in 2023 in Paris, France, GetVocal AI focuses on providing innovative Conversational AI solutions. The company completed two investment deal. In November 2025, GetVocal AI raised EUR 22 million in series A funding led by Creandum, with participation from Elaia Partners and Speedinvest.

GetVocal provides a sophisticated Conversational AI platform designed to integrate human oversight with artificial intelligence, aiming to enhance customer interactions across various channels. The core offerings revolve around hybrid human-AI agents, which efficiently handle customer inquiries while ensuring compliance and maintaining empathy. These agents are structured to follow predefined protocols rather than relying on arbitrary decision-making, ensuring that all communications align with business goals. The platform is utilized by a diverse client base, including over 100 customer service teams managing significant volumes of interactions daily within industries such as e-commerce, telecommunications, and healthcare.

GetVocal’s solutions are deployed in various geographical markets, including North America, Europe, and Asia, adapting to the unique needs of each region's customer service requirements. The revenue model for GetVocal is primarily based on subscription services associated with its Conversational AI platform. Clients engage in a contractual relationship wherein they pay for access to the hybrid human-AI agent functionalities, which may include tiered pricing plans based on the volume of interactions or specific features utilized. Revenue is generated through these subscription agreements, which may involve additional service fees for onboarding, customization, and ongoing support.

The firm’s flagship services include the Agent Control Center and hybrid orchestration capabilities, enabling businesses to manage their customer engagement strategies effectively. By providing scalable AI solutions coupled with human oversight, GetVocal caters to enterprises seeking to improve response times and customer satisfaction while controlling operational costs. In November 2025, GetVocal AI raised USD 26. 00 mn in Series A funding, which will be utilized to invest in product development, expand its presence in Europe, and grow its international team.

The company plans to enhance its product lineup with new features aimed at improving efficiency and client satisfaction. Additionally, GetVocal is targeting growth in new geographic markets across Europe, with specific plans to establish a stronger foothold by 2026.