Gaiia

Based in Quebec, Canada, and founded in 2021 by co-founders Marc-André Campagna, Marc-Olivier Alain, and Olivier Falardeau, 9303-4338 Quebec Inc. , doing business as Gaiia, offers a comprehensive platform designed to streamline and enhance the operations of Internet Service Providers (ISPs). The company uses its proprietary software platform and physical networks to provide users with internet connectivity. In October 2023, Gaiia raised USD 13 million in seed funding from investor Y Combinator, with participation from another investor, Kima Ventures.

Gaiia's product line includes an all-in-one platform that empowers ISPs, such as billing and revenue management. It provides a comprehensive billing solution and automated workflows to optimise revenue generation; customer management: Gaiia offers white-labelled customer portals and two-way customer communication tools to enhance the customer experience; inventory & fulfilment automation: The platform simplifies inventory and equipment tracking, reducing manual tasks; network monitoring & incident response: Gaiia enables ISPs to monitor their network and respond to incidents efficiently; workforce management & scheduling: It helps in managing workforce tasks and schedules effectively; and online checkout: The platform provides an integrated online checkout system with customizable design and branding. The company plans to use the October 2023 funding to expand this solution to communication service providers worldwide.