Gaiia

Based in Canada, 9303-4338 Quebec Inc. , doing business as Gaiia, operates as a provider of an all-in-one solution for Internet Service Providers (ISPs), streamlining operations, automation, and enhancing customer experiences. Based in Quebec, Canada, and founded in 2023 by co-founders Marc-André Campagna, Marc-Olivier Alain, and Olivier Falardeau, 9303-4338 Quebec Inc. , doing business as Gaiia, offers a comprehensive platform designed to streamline and enhance the operations of Internet Service Providers (ISPs).

The company uses its proprietary software platform and physical networks to provide users with internet connectivity. In May 2026, Gaiia raised CAD 54. 8 million in series B funding led by JMI Equity, with participation from Inovia Capital. Gaiia's product line includes an all-in-one platform that empowers ISPs, such as billing and revenue management.

It provides a comprehensive billing solution and automated workflows to optimise revenue generation; customer management: Gaiia offers white-labelled customer portals and two-way customer communication tools to enhance the customer experience; inventory & fulfilment automation: The platform simplifies inventory and equipment tracking, reducing manual tasks; network monitoring & incident response: Gaiia enables ISPs to monitor their network and respond to incidents efficiently; workforce management & scheduling: It helps in managing workforce tasks and schedules effectively; and online checkout: The platform provides an integrated online checkout system with customizable design and branding. Gaiia generates revenue primarily through SaaS subscriptions and platform licensing for telecom operators using its OSS/BSS system. Additional revenue comes from implementation, onboarding, and operational support services tied to deployment of its platform. The company plans to use the May 2026 funding to expand investment in AI agents, field service tools, productized system migrations, and customer support for communications service providers.