Five Faces

Five Faces, based in South Brisbane, Australia, specializes in digital customer experience solutions that enhance service journeys across various sectors, including healthcare and education. Founded in 2010 in South Brisbane, Australia, Five Faces focuses on developing digital solutions for complex service journeys. The company has engaged in two deals, with the most recent in June 2025. The founder's history is not disclosed, and there are no known subsidiaries or parent companies.

Five Faces provides a suite of digital customer experience solutions designed to streamline and enhance complex service journeys across various sectors. The company's core offerings include its DX5 Framework, which powers solutions such as digital consumer portals, smart forms, visitor management systems, and queue management solutions. These tools are tailored for hospitals, government departments, educational institutions, retail businesses, and not-for-profit organizations, addressing specific challenges such as appointment management, data collection, and visitor monitoring. By digitizing consumer interactions, Five Faces aims to improve accessibility, efficiency, and satisfaction for both consumers and service providers.

The company markets its products primarily in Australia but also serves clients in broader geographical markets, including sectors that require complex service provisions and digital transformation. Five Faces operates on a revenue model that encompasses subscriptions and partnerships with various service providers. This model allows clients in healthcare, education, and government sectors to access their digital experience solutions through a structured transaction framework. Clients typically engage with the company by subscribing to specific services, such as the digital front door or queue management systems, which may be integrated into their existing workflows.

The pricing structure is based on the modular nature of the solutions, allowing customers to select and pay for only the components they need, thereby facilitating scalability. Revenue is generated through these direct transactions, which provide continuous support and updates as clients expand their digital capabilities. In June 2025, Five Faces raised an undisclosed amount of grant funding from new investor Female Founders Fund as part of a larger AUD 1 million in Series A and grant funding. The company plans to use this funding to develop new digital health solutions and expand its operations within Australia and internationally.