Findhelp

Findhelp operates a digital platform that connects individuals in need with essential services and resources, focusing on improving access for underserved communities across the United States. Founded in 2010 in Austin, US, Aunt Bertha specializes in connecting users with services like healthcare, housing support, and employment opportunities. Founder Erine Gray has a history of entrepreneurship, steering the company towards increased outreach and service delivery in urban areas. Findhelp's platform serves as a vital link between individuals seeking assistance and service providers.

Launched in 2018, it primarily assists underserved communities by offering access to a wide array of support options, including healthcare, job opportunities, and housing resources. The platform is utilized by nonprofits, healthcare organizations, and government agencies, facilitating enhanced service delivery across multiple regions in the United States. The company's revenue model is based on partnerships with healthcare providers and community organizations, which subscribe to the platform for a fixed fee. These subscription agreements enable organizations to access the platform’s extensive database and tools, generating revenue through these fees and additional charges for premium features or services.

The main revenue driver is the platform itself, emphasizing B2B transactions aimed at improving resource allocation efficiency. Findhelp plans to enhance its digital offerings and expand its marketplace. The funding will support the development of new products aimed at better assisting social workers and care coordinators in connecting clients with social services. Findhelp aims to further extend its reach in urban areas across the United States by investing in product enhancements and increasing support for its growing user base.

In March 2026, TPG acquired Findhelp from Pershing Square Foundation, Techstars, Maycomb Capital, Noro-Moseley Partners, Capital Factory, Digitalis Ventures, and Warburg Pincus for approximately USD 250 million.