Enterprise RPA

Enterprise RPA, based in the UK, specializes in providing innovative IT services focused on Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions for the social housing sector. Founded in 2018, Enterprise RPA offers tailored automation solutions to enhance operational efficiency in the social housing sector. The company is headquartered in the UK and has completed one notable deal. In January 2026, Voicescape Ltd, a portfolio company of BGF Investment Management, acquired Enterprise RPA.

Enterprise RPA specializes in providing Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions tailored specifically for the social housing sector. Their core offerings include the Universal Credit Verification (UCV) Automation solution, which streamlines the verification process by automatically checking tenant details against internal databases and applying validation rules. Additionally, they offer Direct Debit Automation, which facilitates efficient management of rent adjustments and notifications, thereby reducing manual workload for staff. Their Email ReRoute solution employs AI to categorize and redirect incoming emails to the appropriate departments, substantially accelerating response times.

The company's automation solutions cater to a diverse clientele, including social landlords and local authorities primarily in the UK, enhancing operational efficiency across multiple business functions. Enterprise RPA generates revenue through a business model that combines subscription-based services and direct partnerships with clients in the social housing sector. Their solutions are designed for seamless integration into existing workflows, and clients may engage in contracts that cover ongoing support and training alongside the deployment of automation tools. The company’s flagship products, such as the UCV Automation and Direct Debit Automation solutions, command pricing structures that reflect their tailored functionalities and the specific needs of their clients.

Revenue transactions are driven by B2B relationships, wherein social landlords and local authorities leverage these automation solutions to optimize their operations and improve tenant services, thus creating a sustainable business model.