Duve

Duve is a hospitality technology company that provides a comprehensive guest experience platform designed to enhance guest satisfaction and optimize hotel operations through innovative digital solutions. Founded in 2015 in Ramat Gan, Israel, Duve offers a hospitality guest experience platform. The company will use the funding to grow its international presence by opening new offices in the UK, Germany, and Thailand, as well as to further develop AI infrastructure aimed at enhancing the guest experience. The founders, David Mezuman and Jeremy Atlan, have been instrumental in shaping the company’s focus on guest experience technology.

David Mezuman currently serves as the CEO. Duve's primary offerings consist of a comprehensive hospitality guest experience platform designed to enhance guest satisfaction and streamline hotel operations. The platform includes a white-label guest app, which facilitates online check-in, digital keys, and seamless communication between guests and hotel staff. Duve leverages generative AI technology to automate guest interactions across multiple communication channels, such as email, SMS, and various online travel agencies (OTAs).

The app gathers data from guests and OTAs to provide personalized upsell opportunities, including customized upgrades and local experiences, maximizing revenue potential for hotel partners. Duve serves a diverse client base that includes hotels, hostels, and vacation rentals across more than 64 countries, including the United States, France, the United Kingdom, and Singapore. Duve operates on a subscription-based revenue model, where clients, primarily within the hospitality industry, pay for access to the platform's features and functionalities. This model accommodates various types of accommodations, allowing hotels and similar establishments to enhance their guest experience while maximizing operational efficiency.

Clients can engage with Duve's services through different pricing plans tailored to their needs, which may include features such as online check-in, upsell capabilities, and AI-driven communication solutions. The platform aims to deliver revenue uplifts for its clients, with reported averages of USD 180 per room per month in additional revenue through its upsell functionalities. The company plans to utilize the December 2025 funding to grow its international presence by opening new offices in the UK, Germany, and Thailand, as well as to further develop AI infrastructure aimed at enhancing the guest experience.