Deskpro Ltd.
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Deskpro Ltd. - overview
Established
2002
Location
Austin, TX, US
Primary Industry
Software
About
Established in 2002 and based in Texas, US, Deskpro Ltd. operates as a provider of customer relationship software platform that enables its users to automate communication between vendors and clients. In June 2024, Elsewhere Partners led a USD 25 million series A funding for Deskpro Ltd. As of 2024, the company is headed by its CEO Brad Murdoch.
The company offers help desk software designed to facilitate multi-channel support, automation of workflows, and comprehensive reporting capabilities. Deskpro's software features include unified management of customer interactions across various channels, ensuring a cohesive support experience. Additionally, it also provides automation tools to streamline workflows through AI-powered automation, reducing response times and enhancing productivity. Moreover, it also provides enterprise-grade security that includes comprehensive data protection compliant with ISO 27001, GDPR, and SOC 2 Type II standards, ensuring security for sensitive information.
Deskpro Inc. generates revenue through subscription-based services for its Cloud and On-Premise solutions. The firm charges USD 29 per agent/month for the Team Plan, USD 59 per agent/month for the Professional Plan, and 99 per agent/month for the Enterprise Plan.
Current Investors
Elsewhere Partners
Primary Industry
Software
Sub Industries
Customer Relationship Management
Website
www.deskpro.com
Verticals
Cloud Computing
Company Stage
Series A
Total Amount Raised
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