Corporate Call Center, Inc.
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Corporate Call Center, Inc. - overview
Established
2002
Location
Blue Bell, PA, US
Primary Industry
Outsourcing
About
Corporate Call Center, Inc. provides comprehensive call center solutions and advanced technology-driven services designed to enhance customer engagement and operational efficiency for businesses across various industries. Founded in 2002, Corporate Call Center, Inc. operates in Blue Bell, US, specializing in call center solutions.
The company was acquired by ResultsCX in June 2016, which aimed to expand its market reach and growth. The details of the acquisition's financial terms were not disclosed. Corporate Call Center, Inc. specializes in delivering innovative technology solutions aimed at enhancing operational efficiency across various sectors.
Their core product offerings include a suite of software applications designed for data management and analytics, enabling businesses to make informed decisions based on real-time insights. These tools cater to industries such as finance, healthcare, and retail, where precise data interpretation is critical for success. The flagship product, launched in 2021, integrates artificial intelligence to facilitate predictive analytics, allowing clients to anticipate market trends and consumer behaviors. The company primarily targets clients in North America and Europe, serving a diverse customer base that includes small to medium-sized enterprises as well as large corporations.
Corporate Call Center, Inc. utilizes a subscription-based revenue model that provides clients with access to their proprietary software and ongoing support. Clients typically enter into annual contracts with tiered pricing plans based on the number of users and specific features utilized. Premium plans offer additional functionalities such as enhanced data security and advanced analytics tools, while basic plans cater to smaller organizations with essential data management needs.
The company also partners strategically with resellers and system integrators to broaden its distribution channels within the B2B market, effectively enhancing revenue growth through collaborative efforts with industry partners. Corporate Call Center, Inc. aims to expand its product line by developing new features for its flagship software and will focus on launching these updates throughout 2023. The company also plans to enter new markets, targeting expansions into Asia and Latin America by the end of 2024.
The resources from the acquisition by ResultsCX in June 2016 are expected to support these initiatives, enhancing their growth and market reach.
Primary Industry
Outsourcing
Sub Industries
BPO Services
Website
www.corporatecallcenter.com
Company Stage
Acquired
Total Amount Raised
Subscriber access only
Corporate Call Center, Inc. - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Add-on, Trade Sale | Completed | Corporate Call Center, Inc. | - | ||||||||
| Buyout | Completed | Corporate Call Center, Inc. | - |
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Corporate Call Center, Inc. - employee data
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