Contact Systems Limited
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Contact Systems Limited - overview
Established
2016
Location
Altrincham, -, UK
Primary Industry
Outsourcing
About
Founded in 2016 and based in the UK, Contact Systems Limited operates as a contact centre as a service company that specializes in unified communications, information technology, and cybersecurity solutions. In November 2024, Focus Group, a portfolio company of Hg, acquired Contact Systems Limited. Make. Contact specializes in providing a modern CCaaS (Contact Center as a Service) solution designed to facilitate seamless customer communications across various channels, including voice, email, chat, and social media.
The company’s core offerings aim to enhance customer engagement by allowing businesses to connect with their clients through their preferred communication methods, ultimately fostering brand loyalty and credibility. Make. Contact’s clients encompass a diverse range of sectors, including insurance, mortgages, and legal services, reflecting its adaptability to different industry needs. In November 2024, Focus Group acquired Contact Systems Limited, a move aimed at strengthening its capabilities in connected cloud technologies.
Future strategies involve preparing for potential new product launches and expanding into broader European markets. The recent acquisition funding is expected to bolster these initiatives, aligning with the firm’s growth objectives.
Current Investors
Focus Group
Primary Industry
Outsourcing
Sub Industries
Offshore IT Services/IT Outsourcing, IT Infrastructure, IT Security/Cybersecurity, Connectivity Software
Website
www.make.contact/
Verticals
Cloud Computing
Company Stage
Add-on
Total Amount Raised
Subscriber access only
Contact Systems Limited - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Add-on | Completed | Contact Systems Limited | - |
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