Concord Servicing, LLC

Based in Arizona, US, and founded in 1988, Concord Servicing operates as a provider of loan servicing solutions to businesses in various industries such as home improvement, solar energy, and vacation ownership. In December 2024, GTCR acquired Concord Servicing. As of 2024, the company is led by its CEO, Dhruv Vakharia. Concord Servicing primarily specializes in comprehensive loan servicing solutions intended for various markets, including home improvement, solar energy, state energy programs, and vacation ownership.

Their core offerings include primary servicing and subservicing, backup servicing, collection solutions, and document custody, loan validation, and auditing services. These products address the complexities of loan management, particularly for severely delinquent accounts, aiming to improve recovery rates and simplify the servicing process. The company serves a diverse client base, including solar providers, financial institutions, and private equity firms, operating across multiple geographical markets, primarily in the United States, where they cater to industries requiring specialized loan management services. Concord Servicing generates revenue through structured transactions with clients in the financial services sector.

The company operates primarily on a B2B model, offering its loan servicing solutions through partnerships and direct contracts with financial institutions and businesses requiring loan servicing support. The company plans to expand into new geographical regions, targeting markets that include Canada and Europe by 2026.