Communication Business Avenue, Inc.
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Communication Business Avenue, Inc. - overview
Established
2006
Location
Yokosuka-shi, Kanagawa, Japan
Primary Industry
Business Support Services
About
Based in Kanagawa, Japan, and founded in 2006, Communication Business Avenue, Inc. develops and provides business communication solutions. It has been signing agency agreements with companies worldwide - including PRONEXUS and FONALITY - to distribute its software. It has taken over the operation of Live Assist on-premises from CafeX in 2019 and bought Live Assist for MSD365 from CafeX in 2020.
Its product "Bright Pattern" ranked first in four departments in "G2 Crowd Fall 2022", a survey run by the biggest business software review site G2 Crowd Inc. Communication Business Avenue, Inc. provides products in five categories: call center systems, authentication solutions for businesses, AI/RPA automation, online customer services solutions, and auto-call solutions. These products help businesses deliver more effective customer services, automate business processes and improve security through stricter authentication processes.
Products include "Bright Pattern", a call center system, "Journey", an authentication solution, "Fileee", software that helps keep documents within a company, CBA Live Assist, a digital customer service solution, "Chorus" an auto-call system, and more.
Current Investors
Yokohama Capital
Primary Industry
Business Support Services
Sub Industries
Business Support Services, Software
Website
https://cba-japan.com
Verticals
Artificial Intelligence
Company Stage
Series A
Total Amount Raised
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Communication Business Avenue, Inc. - employee data
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