ClickFox, Inc.
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ClickFox, Inc. - overview
Established
2000
Location
Greenwood Village, CO, US
Primary Industry
Software
About
ClickFox, Inc. provides enterprise software solutions focused on enhancing customer experience management through advanced AI-driven insights and visualizations, enabling businesses to improve customer interactions effectively. Founded in 2000, ClickFox, Inc. specializes in customer experience management.
The company was acquired by Ignite Technologies in January 2022, which has expanded its portfolio to include ClickFox's innovative solutions. Its headquarters is located in Greenwood Village, US. Mike Torto is the CEO, leading the company post-acquisition. The firm has completed a total of 11 deals, with the latest funding round amounting to USD 2.
90 mn, which aligns with the total amount raised. ClickFox delivers a comprehensive suite of enterprise software solutions aimed at enhancing customer experience management across multiple industries. Their flagship offering, the Journey Intelligence™ platform, utilizes advanced AI and machine learning to provide organizations with insights into customer journeys, generating actionable alerts and visual metrics. This solution caters to various sectors, including retail, healthcare, and finance, primarily marketed in North America, Europe, and Asia.
ClickFox employs a subscription-based revenue model through the IgniteTech Unlimited program, allowing clients unrestricted access to their software portfolio. This model typically involves annual or multi-year agreements, enabling businesses to tailor their service utilization without incurring additional costs. The pricing structure includes various premium offerings such as BryterCX and Placeable, facilitating optimized customer engagement strategies. Following its acquisition in January 2022, ClickFox aims to enhance its Customer Experience Management suite by integrating its offerings with IgniteTech's existing solutions like ResponseTek and Placeable.
The recent funding will be allocated to strengthen these initiatives, fostering further product development and market expansion. The company plans to introduce new features and enhancements to its platform and is looking to penetrate additional markets in North America, Europe, and Asia by 2025.
Current Investors
Arrowroot Capital, Ascent Venture Partners, Delta Ventures
Primary Industry
Software
Sub Industries
Analytics & Performance Software
Website
www.brytercx.com
Verticals
Cloud Computing
Company Stage
Add-on
Total Amount Raised
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