1. Products
  2. Solutions
  3. Insights+
  4. News & content
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  1. Products
  2. Solutions
  3. Insights+
  4. News & content
  5. About

Chime Solutions

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Year established

2016

Location

Morrow GA US

Primary Industry

Outsourcing

About

Founded in 2016 by Mark Wilson and based in Georgia, US, Chime Solutions operates a cloud-based customer platform and offers business process outsourcing, customer care, and seasonal solutions. In March 2024, VXI Global Solutions, LLC, a portfolio company of Bain Capital, acquired Chime Solutions from BBH Capital Partners. The company focuses on creating sustainable job opportunities through its customer care solutions. The firm’s services include long-term outsourcing partnerships, seasonal support with rapid ramp-up capabilities, and on-demand staffing solutions supported by a scheduling app and continuous training.
Current Investors
Brown Brothers Harriman

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Primary Industry
Outsourcing
Sub Industries
BPO Services
Company Stage
Mature
Total Amount Raised
Subscriber access only

Deals

Deals Type
Add-on, Trade Sale
Recapitalisation
Deal Status Target (s) Deal Date Investor(s) Seller(s) Deal size (Mn) Enterprise value (Mn) Post-money valuation (Mn) EBITDA multiple (x) Revenue multiple (x) Lead partner (s)
Completed Chime Solutions 10 Mar 2024
Completed Chime Solutions 29 Oct 2020
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