Chatlyn GmbH
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Chatlyn GmbH - overview
Established
2023
Location
Vienna, -, Austria
Primary Industry
Software
About
Chatlyn GmbH, based in Austria, provides AI-driven communication solutions tailored for the hospitality sector, enhancing guest engagement and operational effectiveness through innovative technology. Founded in 2023 and headquartered in Vienna, Austria, Chatlyn GmbH focuses on developing AI communication tools for the hospitality industry. The company has completed 2 deals to date, with its most recent deal taking place on June 25, 2025. The founder's history is not publicly available, nor are any details regarding previous companies they may have founded.
Chatlyn offers an AI-driven communication hub designed specifically for the hospitality industry, featuring a 24/7 virtual concierge, AI chatbots, and an Automation Studio that centralizes various communication channels such as WhatsApp, email, and social media. These offerings enable hospitality businesses to automate guest interactions, manage booking confirmations, and facilitate upselling communications. The technology integrates with Property Management Systems (PMS), serving over 1,000 global clients, including independent hotels and short-term rental agencies, to enhance service delivery and booking optimization. Chatlyn generates revenue through subscription agreements that give clients access to its AI communication tools.
Clients can choose between annual or monthly subscriptions that include features such as an omnichannel inbox, WhatsApp newsletters, and AI assistants for guest interactions. Pricing is tailored based on the client's operational size and property portfolio, typically structured as B2B relationships to improve customer engagement and operational efficiency. In June 2025, Chatlyn GmbH secured grant funding as part of a larger EUR 8 million in SERIES A funding from the Austrian Research Promotion Agency. This funding will be utilized to enhance its multilingual guest communication infrastructure, integrate a property system interface, and develop an automated booking assistant.
The company is focusing on expanding its services into new geographic markets, although specific regions have not yet been disclosed.
Current Investors
Smedvig Ventures, Blaguss Group, Austrian Research Promotion Agency
Primary Industry
Software
Sub Industries
Customer Relationship Management, Application Integration Software
Website
www.chatlyn.com/
Verticals
Artificial Intelligence, Artificial Intelligence, Cloud Computing, Mobile Apps
Company Stage
Series A
Total Amount Raised
Subscriber access only
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