Certus AI LLC

Based in the United States, Certus AI LLC specializes in developing advanced AI solutions for the restaurant industry, focusing on enhancing customer interactions through automated phone services. Certus AI LLC, founded in 2025, operates out of San Francisco, US. The company creates AI phone agents designed to assist restaurants by managing customer calls and orders, thereby improving efficiency. The founder's specific background is not detailed, and the company does not have known subsidiaries.

Certus AI has completed one funding deal, raising an undisclosed amount of Seed funding from Pioneer fund on August 11, 2025. Certus AI offers an advanced AI phone agent specifically designed to support the restaurant industry by ensuring that all customer calls are answered, effectively preventing revenue loss from missed opportunities. The company’s core product utilizes artificial intelligence to handle phone orders, customer inquiries, and reservations, thus allowing restaurant staff to concentrate on in-person service. This service is trained on the restaurant’s specific menu and integrates seamlessly with point-of-sale (POS) systems to streamline order processing and enhance overall customer experience.

Certus AI’s offerings target restaurants, cafes, and delis primarily across North America, helping them recover lost revenue and improve operational efficiency. Certus AI generates revenue through a subscription-based model, where restaurants pay for the AI phone agent service that enhances their call handling capabilities. The transaction structure involves direct relationships with restaurant clients, who utilize the AI to increase their order volume and enhance customer satisfaction. By integrating with POS systems, Certus AI ensures that all incoming orders are processed automatically, reducing the manual input typically required from staff.

Specific pricing plans for these services are structured around the unique needs of each restaurant, and the platform's capabilities are designed to deliver substantial cost savings and revenue increases for its users. The company's flagship offering is its AI phone agent, which is tailored to mimic the conversational style of a restaurant’s best employee, thereby fostering a more engaging customer interaction. Following the Seed funding round completed in August 2025, Certus AI plans to develop new features for its AI phone agent, enhancing its functionality to support additional languages and increasing its market reach. The company aims to expand its services to international markets, specifically targeting regions in Europe and Asia by the end of 2026, leveraging the recent funding to support these initiatives.

This expansion aligns with Certus AI's strategy to meet the growing demand for automated customer service solutions in the global restaurant industry.