Certified Records Management

Certified Records Management is a provider of records and information management solutions, specializing in transitioning businesses from paper-based systems to digital formats for enhanced efficiency. Certified Records Management operates as a records management service provider, focusing on assisting organizations with their document management needs. The company was acquired on February 23, 2011, by Two-Twenty Records, a portfolio company of Gotham Private Equity Partners and Topspin Partners. Its headquarters is located in Tampa, US.

Certified Records Management specializes in records and information management (RIM) solutions that facilitate the transition from paper-based systems to digital frameworks. Their core offerings include document scanning and imaging, digital mailroom services, and secure shredding, aimed at improving workflow and productivity for businesses across various sectors. Clients can convert paper documents into digital files for easy access, manage sensitive records securely, and streamline the handling of both physical and electronic documents. The company serves a diverse clientele, including healthcare, legal, education, finance, and government sectors, while ensuring compliance with regulations such as HIPAA for healthcare records.

The revenue model of Certified Records Management is primarily derived from service contracts and transactional fees associated with its comprehensive records management solutions. Clients engage with the company through a mix of subscription services for ongoing document management and one-time fees for shredding and scanning projects. This transactional structure is particularly significant in industries requiring secure handling of sensitive information, such as healthcare and legal services. Pricing plans are customized based on document volume and service level required, ensuring tailored solutions for clients.

Looking ahead, Certified Records Management aims to develop new products and expand its market presence. The company is focused on launching innovative records management solutions and entering new geographic regions by leveraging recent funding from their acquisition in February 2011, though specific product launch dates and targeted markets for expansion have not been disclosed.