Burroughs, Inc.

Burroughs, Inc. specializes in payment and transaction automation, offering lifecycle management solutions and robotic automation systems to enhance business efficiency and reliability across various sectors. Burroughs, Inc. , founded in 2010 and headquartered in Plymouth, US, focuses on transaction automation solutions.

In September 2016, some assets of Burroughs were acquired by Digital Check Corp, which included personnel and product offerings, specifically supporting the SmartSource, Elite, Quantum DS, and ReceiptNow families of products. The company has completed a total of 2 transactions to date. Anson M serves as the CEO. Burroughs specializes in providing full lifecycle management solutions for payment and transaction automation, unattended self-service technology, robotic automation systems, and connected Internet of Things (IoT) devices.

Their core offerings are designed to enhance efficiency, reliability, and service quality for businesses that rely on these technologies. By leveraging an integrated digital platform, Burroughs enables real-time communication, remote monitoring, and resolution, ensuring that their customers can maintain operational effectiveness across a diverse range of devices. Their client base includes various sectors such as retail, banking, and transportation, with end users benefiting from improved device uptime and streamlined transaction processes. Burroughs operates extensively throughout North America, ensuring that their services reach a wide geographical market.

Burroughs generates revenue through a comprehensive service model that includes support for over 350,000 devices under service contracts and more than 550,000 service calls handled annually. The company operates on a business-to-business (B2B) structure, providing tailored service agreements and maintenance plans to various enterprises, which may encompass subscriptions for ongoing support and direct service engagements. Typical revenue transactions are structured around service contracts that include tiered pricing for different levels of support, encompassing installation, maintenance, and emergency repairs, designed to cater to the unique needs of clients. Burroughs is focused on future growth through the introduction of new products designed to enhance their existing portfolio, although specific product launch dates have not been disclosed.

The company aims to expand its reach into additional markets across North America, with strategies in place to enhance their service offerings by the end of 2023. The recent acquisition by Digital Check Corp in September 2016 will likely provide additional resources and expertise to support these initiatives.