BIG Language Solutions, LLC

BIG Language Solutions is a provider of specialized translation, interpretation, and language technology services, primarily catering to regulated industries such as healthcare, government, and legal sectors, ensuring accurate communication across diverse languages. Founded in 2019 and headquartered in Atlanta, US, BIG Language Solutions focuses on delivering high-quality language services. The company was established through a partnership between MSouth Equity Partners and its management team. Jeff Brink serves as the founder, while Dick Surdykowski holds the role of CEO.

Since its inception, BIG has engaged in one significant deal, marking its entry into the market on June 21, 2019. BIG Language Solutions specializes in providing comprehensive translation, interpretation, and language technology services tailored to various regulated industries, including healthcare, government, life sciences, and legal sectors. Its core offerings include high-quality translations and interpretations across over 300 languages and dialects, leveraging advanced technology for rapid delivery and accuracy. The company utilizes custom workflows for high-volume projects, ensuring that translations are completed in hours rather than days, and features proprietary platforms for real-time translation management and interpreter request handling.

Key clients include organizations within the Medicare Advantage network and other healthcare providers, who rely on BIG for precise multilingual communication and compliance with language access regulations. BIG operates in global markets, catering to clients in North America, Europe, and regions where language barriers hinder effective communication. BIG Language Solutions generates revenue through a combination of service contracts with B2B clients and direct service agreements, which often involve subscription-based models for ongoing translation and interpretation services. Transactions typically occur through partnerships with healthcare organizations, government agencies, and corporate entities that require reliable language support.

The firm offers various pricing structures, including tailored packages for large-scale translation projects, subscription plans for regular interpretation services, and specialized rates for its trademarked platforms such as LanguageExpress™ and IPVault™. Clients engage with BIG for both one-time projects and long-term partnerships, ensuring that their communication needs are met consistently and effectively. Revenue is derived from these structured service agreements, designed to facilitate seamless language access solutions for complex organizations. In June 2019, the company was formed with support from MSouth Equity Partners.

Future growth strategies include the development of new language technology solutions and expansion into specific global markets, with a focus on enhancing their service offerings for healthcare and legal sectors by 2023. Recent funding will be utilized to support these initiatives, ensuring the company remains at the forefront of language service innovation.