Avtex Solutions, LLC
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Avtex Solutions, LLC - overview
Established
1972
Location
-, MN, US
Primary Industry
Marketing/Advertising
About
Founded in 1972, chaired by George Demou as CEO and President, and based in Minnesota, the US, Avtex Solutions, LLC (Avtex), a TTEC digital company is a customer experience (CX) consulting provider that helps organizations to build connections with its customers, members, and constituents. The company serves various industries such as healthcare, software and hardware technology, manufacturing and the retail sector among others. In 2021, TTEC Holdings, Inc. , acquired Avtex from Norwest Equity Partners.
The company’s services focus on defining the areas of CX that need improvement and design a roadmap for it. Avtex offers a wide range of solutions to support CX transformation planning and orchestration of experiences such as a visual representation of customer experience, journey mapping, customer experience design and innovation along with app development services, virtual assistants, bots, and artificial intelligence. Additionally, the company also offers device strategy planning, cloud services, and unified communications strategy among others. The company generates revenue by partnering with organizations and offering customer engagement solutions to various industries including financial services, credit unions, and healthcare as well as the federal government and higher education sector.
Following the company’s acquisition by TTEC, Avtex plans on expanding its position as the global go-to partner for holistic and cloud-based customer experience solutions.
Primary Industry
Marketing/Advertising
Sub Industries
Market Research & Consulting, Analytics & Performance Software, Customer Relationship Management, Information Services
Website
www.avtex.com
Verticals
Artificial Intelligence, Artificial Intelligence, Cloud Computing
Company Stage
Acquired
Total Amount Raised
Subscriber access only
Avtex Solutions, LLC - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Trade Sale | Completed | Avtex Solutions, LLC | - | ||||||||
| Add-on | Completed | Aria Solutions Inc. | - | ||||||||
| Add-on | Completed | Assets of Communications Products, Inc. | - | ||||||||
| Add-on | Completed | NuSoft Solutions, Inc. | - | ||||||||
| Add-on | Completed | Automated Voice & Data Solutions | - |
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Avtex Solutions, LLC - employee data
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