Augment Solutions, Inc.
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Augment Solutions, Inc. - overview
Location
San Francisco, CA, US
Primary Industry
Software
About
Augment Solutions, Inc. is a technology company that develops artificial intelligence-driven solutions designed to enhance customer support and optimize engagement strategies for businesses. Augment Solutions, Inc. focuses on providing AI-driven customer support solutions.
The company has its headquarters in San Francisco, US. It recently raised USD 5 mn in Series A funding on September 14, 2017, from investors including JAZZ Venture Partners and Silicon Valley Data Capital. The CEO of the company is Hemant Sharma, alongside Matthew Swanson. Augment Solutions, Inc.
specializes in artificial intelligence-driven products designed to enhance customer experience and empower support teams. Their core offering includes a deep learning engine that intelligently suggests responses to customer support queries, increasing agent productivity by 30% and improving customer satisfaction. Additionally, they apply their technology in the cryptocurrency trading sector with AI-driven trading bots that analyze market data for optimal trading signals. Augment's solutions cater to a diverse clientele, including Fortune 500 companies, primarily serving markets in North America and Europe where the demand for AI-enabled customer support solutions is rapidly growing.
Augment operates on a revenue model that emphasizes B2B partnerships and subscription-based services. They generate income through tiered subscription plans, allowing businesses to integrate Augment's AI tools into their customer support structures. This model aids companies in enhancing customer service efficiency and driving revenue growth, with specific pricing plans tailored to meet client needs. Augment Solutions, Inc.
plans for future growth by introducing new products aimed at enhancing their AI capabilities. They intend to expand their market presence beyond North America and Europe, targeting Asia-Pacific regions in the near term. The recent Series A funding of USD 5 mn will support these initiatives, allowing for product development and market entry strategies.
Current Investors
Silicon Valley Data Capital, JAZZ Venture Partners
Primary Industry
Software
Sub Industries
Analytics & Performance Software
Website
www.augmenthq.com
Verticals
Artificial Intelligence
Company Stage
Series A
Total Amount Raised
Subscriber access only
Augment Solutions, Inc. - employee data
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