Asksuite

Asksuite is a technology company specializing in an AI-powered hospitality platform that streamlines hotel booking processes and enhances guest interactions through various communication channels. Founded in 2017 in Florianopolis, Brazil, Asksuite delivers a comprehensive solution for the hospitality industry that integrates multiple communication streams for hotels. The company was established by Rodrigo Teixeira, who has a background in developing tech solutions for various sectors. Asksuite has successfully raised BRL 1.

333 million in a SEED funding round led by ABSeed on July 6, 2021. Asksuite offers an AI-powered hospitality omnichannel platform designed to enhance the booking experience for hotels. The core product features a centralized inbox that integrates various communication channels, including inbound chats, emails, and social media messages, allowing hoteliers to manage guest interactions efficiently. The platform also includes an AI-driven chatbot that automates responses to repetitive inquiries, functioning 24/7 to support customer engagement.

Furthermore, Asksuite provides tools such as booking engines and Marketing CRM solutions, enabling hotels to boost direct bookings and streamline operations. The company primarily serves the hospitality industry, catering to hotels globally, with a focus on helping them maximize their booking potential and improve overall guest satisfaction. Asksuite generates revenue through a subscription-based model that allows hotels to access its suite of services and tools. Clients typically engage with the platform on a recurring basis, paying for tailored service packages that may include features like the centralized communication management system, AI chatbot, and marketing tools.

Each subscription tier is designed to accommodate different business sizes and operational needs, ensuring a scalable approach to hospitality management. The firm maintains a strong client base, as evidenced by positive customer feedback, with 98% recommending its services. Asksuite’s revenue model is structured around B2B transactions, focusing on fostering long-term partnerships with hotels to facilitate ongoing business growth and customer engagement. Asksuite plans to leverage the recent SEED funding of BRL 1.

33 million to expand its product offerings and enhance its platform functionalities. The company is working on launching new enhancements to its existing AI-driven solutions by mid-2022, aiming to strengthen its position in the hospitality market. Additionally, Asksuite is targeting expansion into new markets across Latin America and Europe by the end of 2023, focusing on establishing partnerships with hotels to increase its global footprint.