Alteria

Based in Chile, Alteria, operates as a provider of an AI assistant for retail stores and e-commerce platforms. Based in Santiago, Chile and founded in 2024, Alteria offers an AI assistant that enhances customer support and product recommendations for retail environments. In September 2026, Alteria raised an undisclosed amount in Angel funding from individual investors. The company plans to utilize this funding to expand its platform for physical retail stores and support growth across customers and store deployments before entering other Latin American markets.

Alteria provides an artificial intelligence-driven sales assistant that improves retail operations both online and in physical stores. The assistant understands a retailer's catalog, answers customer inquiries, recommends products, and facilitates purchases. It can be activated in-store via QR codes, allowing easy access to product information. Additionally, it functions as a chat assistant on e-commerce platforms, guiding customers through their shopping experience.

Alteria serves various industries, including hardware, technology, cosmetics, and industrial supplies, and is particularly beneficial for clients with extensive product catalogs. Alteria operates on a subscription-based model, allowing retailers to integrate its AI technology into their sales platforms without extensive IT involvement. Revenue is generated as retailers subscribe to Alteria's services, which are tailored to their catalog size and number of retail locations. The pricing plans cater to different service levels, ensuring accessibility for both small businesses and large enterprises.

The offerings aim to enhance sales effectiveness by improving customer engagement and conversion rates. The company plans to expand its artificial intelligence assistant platform for physical retail stores and support growth across customers and store deployments before entering other Latin American markets.