Airwoot

Airwoot is a technology company that offers intelligent customer support solutions to optimize communication between businesses and their customers, enhancing user engagement and operational efficacy. Founded in 2012 in New Delhi, India, Airwoot specializes in customer support solutions that streamline interactions across multiple channels. The company was acquired by Freshdesk Technologies in April 2016. Saurabh Arora, the founder, has a history of entrepreneurial ventures, contributing to the company's innovative approach.

Airwoot specializes in providing advanced customer support solutions through its flagship intelligent customer service platform, designed to streamline communication across social media, email, and chat channels. This platform caters to businesses aiming to improve customer experience and operational efficiency, serving a diverse clientele including e-commerce platforms and digital service providers, particularly in North America, Europe, and parts of Asia. In the fiscal year 2018, Airwoot reported a revenue of USD 0 and an EBITDA of USD -10,297. Following its acquisition by Freshdesk Technologies in April 2016, Airwoot has focused on further developing its customer engagement solutions.

Future plans involve launching new products aimed at expanding market reach in Southeast Asia by the end of 2022, leveraging recent funding to enhance product offerings and increase customer support capabilities.