AfterShip

AfterShip is a logistics technology company that specializes in enhancing the post-purchase experience for eCommerce businesses by providing integrated shipment tracking and returns management solutions. AfterShip was founded in 2011 and is headquartered in Hong Kong. The company provides shipment tracking and returns management solutions for eCommerce businesses. The founders, Andrew Chan and Teddy Chan, have a history of entrepreneurial ventures.

The company secured USD 66. 00 mn in Series B funding on April 22, 2021, led by Tiger Global Management, with participation from GL Ventures. This round marked a significant funding milestone, bringing the total amount raised to USD 66. 00 mn.

AfterShip offers a comprehensive suite of products that improves the post-purchase experience for eCommerce businesses. Core services include an all-in-one solution for shipment tracking, returns management, AI-powered delivery predictions, and warranty management. These offerings address key consumer journey issues, such as managing delivery expectations and facilitating smooth returns. The company caters to a diverse clientele, including retailers and logistics providers, and integrates seamlessly with platforms like Shopify and Salesforce Commerce Cloud.

AfterShip's revenue model is primarily based on subscription services and partnerships with eCommerce platforms. Retailers utilize AfterShip’s solutions to enhance order management and customer engagement. The company processes over 8 billion tracked shipments and 11 million returns, facilitating efficient transactions for both B2B and direct-to-consumer sales channels. Following the Series B financing in April 2021, AfterShip plans to utilize its USD 66.

00 mn to increase international hiring, develop new e-commerce products, and expand its market presence in the U. S. The company aims to enhance its offerings and reach new geographic markets to support its growth strategy.