Active Intelligence Pte Ltd

Active Intelligence Pte Ltd specializes in enhancing customer engagement through its innovative conversational platforms, providing tailored solutions for various industries including finance, healthcare, and retail. Active Intelligence Pte Ltd, founded in 2016 in Singapore, operates in the field of conversational engagement solutions. The company was acquired in April 2022 by Gupshup Inc. , enhancing its customer experience solutions.

Parikshit Paspulati and Shankar lead the company, with a vision to broaden its market impact. In total, Active Intelligence has secured funding of USD 11. 19 mn, primarily through the Series A round, with notable participation from investors such as Chiratae Ventures and Vertex Ventures Southeast Asia & India. The company's current valuation stands at USD 28.

44 mn. Active Intelligence Pte Ltd provides a comprehensive Conversational Engagement Platform, known as Gupshup, which facilitates customer interactions across multiple channels. With a focus on an omnichannel messaging service, it enables businesses to engage with their customers effectively through platforms like WhatsApp, SMS, and Instagram, serving various sectors, including Banking, Financial Services, and Insurance (BFSI), retail, and healthcare. In 2023, Active Intelligence reported a revenue of USD 3,429,116.

70, with an EBITDA of USD -1,332,743. 60 for the same year, reflecting the financial dynamics of the business. Active Intelligence Pte Ltd aims to leverage recent funding from the Series A round to enhance its offerings and expand into new markets, focusing on growth within North America and Europe by 2024. Following the acquisition by Gupshup Inc.

, the company plans to enhance its product suite with new features aimed at optimizing customer engagement, thus supporting its ongoing growth strategy.