Mavenoid AB Asset Profile

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Year established

2017

Location

Stockholm Sweden

Primary Industry

Software

About

Based in Sweden, and founded in 2017 by its CEO, Shahan Lilja, and CTO, Gintautas Miliauskas, Mavenoid AB operates as a developer of troubleshooting software using machine learning that provides advice and guided instructions on troubleshooting and repetitive requests. In August 2022, Mavenoid AB raised USD 30 million in series B funding led by Smedvig Capital, with participation from ABB Technology Ventures and NordicNinja VC. As of May 2023, the company has analyzed over 8,000 support tickets in 12 different product categories. Mavenoid AB offers a self-service platform with natural language understanding, teachable AI, customer metrics, and deep product insights designed to automate support flows for any product, ranging from FAQs to advanced troubleshooting. Additionally, the company provides a live support solution by incorporating decision support and agent collaboration tools, empowering the support team to deliver intelligent assistance. The company's client base includes Jabra, Cylinda, HP, ABB, and Husqvarna. The company generates revenue by selling its product on a standard, accelerator program, and enterprise subscription basis.

Current Investors

Creandum, Point Nine Capital, Mosaic Ventures

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Primary Industry

Software

Sub Industries

Analytics & Performance Software, Application Integration Software, Systems Management Software

Website

www.mavenoid.com

Verticals

Artificial Intelligence, Artificial Intelligence, Cloud Computing

Company Stage

Series B

Total Amount Raised

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Timeline of Key Events

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Key Contacts

Name	Position	Start Date	End Date	Vcard	Bio
	Board Member						BM

BM Board Member

Name	Firm	Deal Date	Number Of Deals	Vcard
						AI LP
						AI LP

AI Active Investor LP Lead Provider

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Employee Data

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