Hiya Inc.

Hiya Inc. specializes in AI-driven communication solutions that enhance user call experiences, aiming to establish brand recognition and reduce spam through intelligent screening and caller identification services. Hiya Inc. is a technology company based in Seattle, US, founded in 2016 by Alex Algard, Ben Meschiati, Benita Litt, Jean-Christophe Filippini, and Sharon Thandi.

The company focuses on improving call interactions for businesses and consumers. Hiya has successfully raised USD 4. 70 mn in its Series B funding round, which is also the total amount raised to date, resulting in a current company valuation of USD 165. 32 mn.

Hiya's primary offering centers around its AI-powered voice platform designed to enhance the call experience for both businesses and consumers. The core product includes Branded Call, which allows businesses to display a customized caller ID, transforming unidentified calls into recognizable brand interactions. This service is aimed at improving customer engagement and trust while reducing spam and fraud through intelligent call screening and synthetic voice detection. Hiya's solutions are tailored for a diverse clientele, including mid-market firms and enterprise-level organizations, primarily within the United States and extended across 40+ countries.

Additionally, Hiya provides call summarization and transcription features, enabling users to manage communications more effectively, thereby addressing the needs of businesses seeking to improve their outreach and operational efficiency. Hiya generates revenue through a subscription-based model that caters to businesses and individual consumers. Clients can engage with Hiya through various pricing plans that are structured to accommodate different levels of service, including Branded Call and Hiya Number Registration. Partnerships with businesses are emphasized, enabling them to reach their customers while adhering to customer-friendly calling practices.

Transactions are generally direct, where companies subscribe to the platform, paying ongoing fees for access to the advanced features that Hiya provides. This transactional structure ensures that organizations benefit from branding and trust-building capabilities that enhance their communication efforts. Hiya Inc. plans to leverage its recent venture funding from Credit Mutuel Equity to expand its offerings and enhance its technology.

Focused on launching new products that improve user engagement and operational efficiency, Hiya is aiming to penetrate additional markets within North America and Europe by 2025. The funding will support these initiatives, including product development and market outreach.