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  1. Products
  2. Solutions
  3. News & analysis
  4. Resources
  5. About
  6. QuickLinks
  1. Launch

Meet your Sales & Client Success Teams

Our customers are the central focus of Preqin

We pride ourselves on ensuring that all our customers, existing and prospective, feel supported and valued. We achieve this through honest in-depth conversations to identify the best solutions for their needs. We ensure that all departments are aligned to deliver the desired outcome for each client.

Working collaboratively with all departments across the business, our team has access to company-wide resources and expertise to maximize success and drive Preqin’s growth in an industry that shows no signs of slowing down.
"We make sure Preqin's solutions are the best in the industry to empower our sales team to succeed."

Our teams

Client Services

Serve as the primary point of contact for clients on queries relating to the Preqin platform, and the wider company. We are a global team, based in London, New York, and Singapore, providing round the clock support to our clients. Last year, we answered queries from over 8,000 customers across the globe via phone, email, and live chat.

Regional Accounts

Identify and acquire new customers in your region by effectively managing the sales cycle. Also build strong relationships with existing clients to advise them throughout their subscription and at renewal time. The team is structured around customer segments across different geographies to ensure we have a deep understanding of their needs and deliver the highest standard of service.

Global Accounts

Build long-term partnerships with our strategic clients to maximize mutually beneficial outcomes over time. Develop trust and a thorough understanding of their goals to help them shape their business strategies and find opportunities. We always look for new ways to engage with our global account clients - think events, thought leadership, and research.

Channel Sales

Manage our partnerships with the world’s biggest software providers. These partnerships enable our clients to access Preqin data and insight seamlessly via their own CRM and analytics tools. We identify potential partners and develop successful relationships with a goal to improve our clients’ workflows and boost efficiency.

Meet our people

Want to know what it is like to be part of the Sales & Client Success Teams? Find out from our employees as they give insight into their careers and motivations

Sally Assaf

Head of Preqin Middle East

"I saw the growth potential Preqin has globally and specifically in the Middle East and wanted to be part of it".

Whitney Brierre

Customer Success Manager

"[At Preqin,] not only can you grow within your own role, but you can also branch off into different roles that may spark your interests and make good use of your talents."

How can we help you?

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Contact us

Let us know how we can help – we’re here to answer any questions you might have.