Quiq Inc.

Quiq Inc. is a technology company specializing in enterprise-level Agentic AI solutions that enhance customer experience across various digital communication channels. Quiq Inc. was founded in 2015 in Bozeman, US, focusing on AI solutions for customer service.

The company has successfully completed 3 funding deals, with the most recent being a Series C funding round in March 2022, raising USD 25. 00 mn led by Baird Capital Partners, with participation from Foundry Group, Next Frontier Capital, and Venrock. The company’s total amount raised to date is USD 25. 00 mn, which matches its latest funding round, and it now holds a current valuation of USD 154.

72 mn. The CEO, Mike Myer, is part of a team of founders including Guga Schifino, José Hopf, Mark Mayo, Mike Myer, Rambo Harasagita, and William ONeill. Quiq specializes in enterprise-level Agentic AI solutions designed to enhance customer experience (CX) through various digital communication channels. Its core offerings include the AI Studio, which allows businesses to create, test, deploy, and refine AI agents capable of real-time reasoning.

These AI agents assist human agents in enterprise contact centers by automating routine tasks and providing support across multiple platforms, including web chat, SMS, and social media. Quiq serves a diverse clientele, with solutions tailored for major brands in retail, e-commerce, travel, and hospitality. Its AI solutions are available in key markets such as North America, Europe, and parts of Asia, effectively addressing widespread CX challenges in these regions. Quiq’s revenue model is centered on subscription-based services for its AI solutions, including the AI Studio and AI agent functionalities tailored for contact centers.

Clients partner with Quiq to leverage its technology for transforming customer service operations. The pricing structure features tiered subscription plans designed to meet the specific needs of various businesses, depending on deployment scale and integration complexity. This transactional relationship allows enterprises to access advanced AI capabilities while ensuring system security and compliance with industry standards. Quiq's clientele spans industries like retail and travel, demonstrating the demand for its innovative solutions to optimize customer engagement and operational efficiency.

In March 2022, Quiq Inc. secured USD 25. 00 mn in Series C funding, led by Baird Capital Partners, to expand its conversational AI and asynchronous messaging capabilities. The company plans to enhance its marketing and sales teams to support these initiatives.

Future products are being designed to further streamline customer interactions, and there are efforts to expand into new markets, specifically targeting regions in Europe and Asia by the end of 2023.