Qidenus Group GmbH

Qidenus Group GmbH focuses on AI-driven insurance claims automation, enhancing operational efficiency and improving customer experiences through innovative technology solutions. Founded in 2015, Qidenus Group GmbH, located in Berlin, Germany, specializes in insurance technology. The company has successfully raised EUR 12. 000 mn in its SERIES A funding round led by W&W Asset Management.

It has completed a total of 9 deals, achieving a current company valuation of EUR 269. 566 mn. The founders are Alex Berman, Ana Pantic, Harald Gölles, Martin Micko, Sofie Quidenus-Wahlforss, and Stephan Dorfmeister, with Sofie Quidenus-Wahlforss currently serving as CEO. Omni:us specializes in AI-powered end-to-end insurance claims automation solutions designed to enhance operational efficiency and customer satisfaction.

The company's flagship product, the Digital Claims Adjuster (DCA), automates the entire claims process from the First Notice of Loss (FNOL) to payment creation, with a focus on processing low to medium severity claims without manual intervention. By leveraging a comprehensive AI-powered decision catalogue and integrated reference processes, omni:us significantly reduces processing costs—up to 35%—while improving claims settlement speed and accuracy. The DCA is tailored for insurance providers across various geographical markets, including Europe and North America, serving a diverse client base that includes prominent insurance companies such as UNIQA, AmTrust Financial, and Allianz. With a commitment to seamless integration with existing insurance systems, omni:us positions itself as a leader in transforming the claims experience for both policyholders and claims adjusters.

Omni:us generates revenue primarily through a subscription-based model, where insurers pay for access to its advanced claims automation technology. The transactions typically involve annual licensing agreements for the Digital Claims Adjuster, along with additional fees for tailored features and support services. The firm collaborates closely with its clients to enhance their operational capabilities, providing a structured partnership that enables insurers to optimize their claims processes effectively. Customers benefit from the automated systems by experiencing reduced operational costs, faster claim processing times, and improved customer satisfaction metrics.

The integration of omni:us’ solutions into the existing tech infrastructure of insurers allows for a transformative approach to traditional claims handling, reinforcing the company’s value proposition in the insurance technology landscape. Omni:us plans to leverage recent funding to enhance its product offerings and expand into new markets. Details regarding upcoming products and their release dates are not specified; however, the firm aims to explore growth opportunities in additional European and North American markets. The venture funding from new investor Unbound will support these initiatives, allowing omni:us to continue developing innovative solutions that meet the evolving needs of the insurance industry.