PT Global Loyal Sejahtera

Based in Indonesia, PT Global Loyal Sejahtera provides innovative loyalty solutions aimed at enhancing customer engagement and retention across diverse sectors, offering tailored platforms for various industries. PT Global Loyal Sejahtera was founded in 2014 and operates from Jakarta, Indonesia, specializing in loyalty solutions. The company has engaged in three significant funding deals, with the latest being a Series A round on February 17, 2021, raising USD 1. 1 mn led by East Ventures, alongside participation from Traveloka Indonesia.

Ms. Marianne Rumantir is the CEO of the company, overseeing its strategic direction. Member. id specializes in loyalty solutions designed to enhance customer engagement and retention across various industries.

Its core product offerings include Solva, a comprehensive loyalty platform suitable for food and beverage retailers, and Hotelis, tailored for hotel groups with multiple properties. Solva provides features that facilitate point earning, redemption, and customer relationship management, while Hotelis integrates seamlessly with booking engines and property management systems to optimize user experience for both members and staff. Solva Reservation, another key offering, focuses on streamlining table bookings in the hospitality sector to improve guest satisfaction and revenue growth. The company serves a diverse client base, including retail chains, restaurants, and hotel groups in Indonesia and other Southeast Asian markets, focusing on building long-term relationships through customized loyalty programs that address their specific business needs.

Member. id generates revenue through subscription-based models and partnerships with its clients, which include various brands and organizations across multiple sectors. The company’s transaction structure typically involves B2B relationships, where clients subscribe to its loyalty platforms and receive ongoing support for program management and analytics. Each loyalty program is designed with a tailored approach, allowing clients to choose specific features and support levels that align with their business objectives.

Pricing plans are customized based on the scope of services and features selected by the clients, ensuring that the solutions meet the unique needs of each organization. Through these structured transactions, Member. id not only facilitates loyalty program implementation but also fosters continuous engagement with its clients, ultimately driving mutual success. In February 2021, PT Global Loyal Sejahtera raised USD 1.

1 mn in Series A funding, with the intention of accelerating its content creation capabilities by adding new resources and talent. The firm aims to expand its market presence in Southeast Asia with plans to design and launch new products that enhance its service offerings. With the recent funding, the company is positioned to invest in innovation and expand its operational capabilities to meet increased client demands.