Everwell waiting room television network

Everwell enhances patient experiences in healthcare environments by providing innovative waiting room television services and interactive apps that engage and inform patients during their wait. Everwell focuses on transforming waiting room experiences in healthcare facilities through tailored media solutions. Founded by Loren Goldfarb, the company operates out of Atlanta, US. In February 2013, Everwell was acquired by AccentHealth, a portfolio company of Bank of America Capital Investors and M/C Venture Partners.

The acquisition marked a significant shift in their operational strategy, allowing for enhanced service offerings within the healthcare sector. Everwell specializes in enhancing patient experiences within healthcare facilities through its innovative product offerings. The company's core solutions include a health and wellness waiting room television service, the Everwell Edge interactive medical education app, and a comprehensive music and messaging service. These products are designed to inform and engage patients from the waiting room to the exam room, addressing the need for informative and entertaining content that can reduce anxiety and improve overall patient satisfaction.

Everwell's offerings are utilized by a diverse client base, including hospitals, clinics, and other healthcare providers, primarily in the United States and Canada, with potential expansion into additional English-speaking markets. The end users of these services are patients seeking a more informative and engaging healthcare experience. Everwell’s revenue model is structured around B2B transactions, where healthcare facilities subscribe to their services to leverage the company’s patient experience solutions. The firm typically enters into partnerships with healthcare providers, offering them a suite of services that may include waiting room TV content, access to the Everwell Edge app, and music and messaging features.

Revenue is generated through these subscription agreements, which may involve tiered pricing structures based on the specific needs and size of the healthcare provider. The flagship products, such as the waiting room TV and Everwell Edge, are central to these transactions, providing significant value to clients aiming to improve patient engagement and satisfaction. Pricing details for these services are tailored to the specific applications and requirements of each healthcare provider, ensuring a customized approach to client needs. Everwell plans to expand its product line by launching new features for the Everwell Edge app aimed at enhancing patient engagement by the end of the year.

Additionally, the company is targeting expansion into the UK and Australia by 2024, increasing its footprint in English-speaking markets. The acquisition by AccentHealth in 2013 is expected to facilitate these growth initiatives, with strategic investments focused on product development and market entry.