Ask Holdings Ltd

Ask Holdings Ltd is a New Zealand-based company that specializes in providing an employee and customer insights platform designed to enhance organizational decision-making through data-driven feedback mechanisms. Founded in 2013 by Chris O'Reilly, Ask Holdings Ltd is headquartered in Havelock, New Zealand. The company focuses on offering insights into employee and customer feedback, operating in the public sector and various industries in New Zealand and Australia. In December 2016, Genesis Private Equity acquired a minority stake in the company.

AskYourTeam offers a comprehensive employee and customer insights platform that employs a continuous improvement framework rooted in recognized organizational models. This platform helps organizations make informed, data-driven decisions by following a four-step process: soliciting feedback, listening to responses, acting on insights, and measuring outcomes. It addresses key use cases such as enhancing employee engagement and improving customer satisfaction across various sectors, including local government, healthcare, and public services, primarily serving clients in New Zealand and Australia. AskYourTeam generates revenue through a subscription-based model, offering access to its insights platform via annual or multi-year contracts.

Services include Employee Voice, Customer Voice, and Leadership 360 assessments, enabling organizations to effectively monitor employee engagement and customer feedback. Collaborations with local governments and healthcare organizations further augment revenue opportunities, with a focus on delivering measurable outcomes that support client investments across diverse sectors. As of December 2016, following a minority investment by Genesis Private Equity, Ask Holdings Ltd is expected to utilize this funding to support the development and launch of new products, as well as to expand into new markets. The company aims to enhance its platform capabilities, although specific product release dates have not been disclosed.

Additionally, there are plans to target expansion into further markets beyond New Zealand and Australia, with details on specific regions to be determined.